If you're an Amazon Music user, you've probably had – or still have – a bad experience with the Amazon Music app not working. Sometimes Amazon Music stops, and sometimes Amazon Music displays "Error 200 Amazon Music" on the download page, which makes it difficult to use the Amazon Music app.
You might expect Amazon Music to be back on track the next time you launch the Amazon Music app, but that's not always the case for Amazon Music. In general, there is something better you can do to fix this problem than wait because the Amazon Music app is on your device and you know the best.
So don't switch to another music streaming service yet. We are going to give you the answer to the question “Why is Amazon Music not working?” » and provide you with quick and easy solutions to fix the most common “Amazon Music not working” problem on iPhone or Android.
Part 1. Why is Amazon Music not working?
To get started, we're here to help you answer the question "Why isn't Amazon Music working?" » or » Why is my Amazon Music not working? ” to determine what is wrong and whether it is “Amazon Music not working on Android” or “Amazon Music not working on iOS”.
We looked into the “Amazon Music not working” issue and found that it could be caused by 3 reasons, including:
Unstable internet connection
To use Amazon Music, users must have a working internet connection, either Wi-Fi or a mobile network. To stream music tracks from Amazon Music, users must have a strong internet connection. If the Internet connection is slow or not working at all, the Amazon Music app will not work for the current task and will not start working at all.
Temporary problem
In the Amazon Music app, there may be a temporary glitch that interferes with the operation of Amazon Music, resulting in the “Amazon Music not working” issue. This problem is minimal and easy to fix.
Corrupt cache
Whether streaming or downloading music, Amazon Music can create a bunch of temporary files and take up a lot of space on your device. These files make up Amazon's cache and can also get corrupted, leading to the “Amazon Music not working” issue.
Now you know “Why Amazon Music is not working” and you have learned that it is not “Amazon Music not working on Android” or “Amazon Music not working on iOS” – it is a common problem . Fortunately, the above 3 possible issues are tiny and can be fixed easily on Android and iOS devices.
Part 2. How to Fix “Amazon Music Not Working” Issue?
To fix “Amazon Music not working” issue, there are 7 quick and easy solutions for Android or iOS devices or both: Confirm Connection, Check Internet Speed, Force Start Amazon Music App , clear the Amazon Music app cache and data, and reinstall the Amazon Music app.
Here are the most common steps to fix “Amazon Music not working” issue on Android and iOS devices. Typically, within one or more steps, you will find that the Amazon Music app is back on track and your experience with the Amazon Music app has been improved.
Confirm network settings
Start by making sure all of Amazon Music's network settings are correct on your Android or iOS device.
Confirm network setting on Android
1. Open " Settings ".
2. Choose « Apps ＆ Notifications » in the settings list.
3. Select » All apps « and press » Amazon Music « in the list of available applications.
4. Press on « Mobile data » to confirm the connection on Android.
Noticed : for a mobile network, also check that the “parameters” of Amazon Music app allows network cellular .
Confirm network setting on iOS
1. Open " Settings " .
2. Find Amazon Music.
3. Switch to Cellular .
Force stop the Amazon Music app
Most of the time, force shutdown can fix Amazon Music app not working issue on Android and iOS devices.
Force stop the Amazon Music app on Android
1. Open " Settings « .
2. Choose « Apps ＆ Notifications » in the settings list.
3. Select » All apps « and press » Amazon Music « in the list of available applications.
4. Press on “Force stop” to stop the Amazon Music app on Android.
Force stop the Amazon Music app on iOS
1. From the homepage , swipe up from the bottom and pause in the middle of the screen. Or double-click the button welcome to view the most recently used apps.
2. Swipe right or left to find the Amazon Music app.
3. Swipe up the Amazon Music app preview to close it.
Reopen the Amazon Music app and the “Amazon Music not working” issue should be resolved.
Clear Amazon Music app cache and data
As stated earlier, corrupted cache is also a possible reason. If the above steps failed, consider resetting the Amazon Music app by clearing the Amazon Music app cache and data. Typically this fixes the issue for iOS and Android devices, without the need to reinstall the Amazon Music app.
Clear cache and data on Android
1. Push the button Menu from the home screen.
2. Select " Settings « .
3. Choose « Setting » and scroll through the section « Storage » .
4. Tap the option » Clear Cache « to clear the cache and data of the Amazon Music app.
Clear cache and data on iOS
According to Amazon Music, there is no option to clear all caches on iOS devices. The Amazon Music app therefore does not have a “Clear cache” option on iOS. Users can still refresh the music though.
1. Select the “Delete” icon at the top right to access “Settings”.
2. Click on “Refresh my music” at the end of the page.
Reinstall the Amazon Music app
Resetting the Amazon Music app should have worked, but, if this step still doesn't work, it's time to reinstall the Amazon Music app on your Android or iOS devices.
Reinstall the Amazon Music app on Android
1. Touch and hold the Amazon Music app icon.
2. Press on “Uninstall” , then confirm.
3. Open it « Google Play Store » and search for Amazon Music.
4. Reinstall the app.
Reinstall the Amazon Music app on iOS
1. Touch and hold the Amazon Music app icon.
2. Select " DELETE " , then confirm.
3. Open it App Store and search for Amazon music.
4. Press on « installer » l’application.
Part 3. How to Stream Amazon Music Without Limits
The above troubleshooting steps should work for Android and iOS devices but, if they are still useless, then it will cost more time to wait for an update to fix this “Amazon Music not working” issue.
Do not despair. If you don't want to face the issue of Amazon Music app not working and want to stream Amazon Music without limits, we recommend Amazon Music Converter . Amazon Music Converter is a professional Amazon Music downloader, which helps Amazon Music users to solve most Amazon Music problems such as "Amazon Music app not working" on Android or iOS. Just one click on the "Download" button on the Windows or Mac version of Amazon Music Converter and you can download and convert music tracks from Amazon.
Main Features of Amazon Music Converter
- Download songs from Amazon Music Prime, Unlimited and HD Music.
- Convert Amazon Music songs to MP3, AAC, M4A, M4B, FLAC and WAV.
- Keep the original ID3 tags and lossless audio quality from Amazon Music.
- Support for customizing output audio settings for Amazon Music
Step 1. Select and add Amazon Music
On your computer, launch Amazon Music Converter. Once launched, it will detect the Amazon Music desktop app and launch it automatically. In the newly opened Amazon Music app, log in to your Amazon Music account to access Amazon music. Then, almost all music tracks from Amazon Music can be added to the download list of Amazon Music Converter by simple drag and drop.
Step 2. Set Output Settings
Now on the central screen of Amazon Music Converter, all added songs are displayed. Just click the button "Convert" to start downloading the added songs, but the song settings need to be set. Click the menu icon, then click the icon « Preferences “. Parameters such as sample rate, channel, bit rate and bit depth can be set based on device requirements or preferences. To stream Amazon music without too many limits, it is recommended to choose the output format MP3 . You may also consider maximizing the bit rate at 320 kbps , which contributes to better output audio quality than 256 kbps from Amazon Music. If you are finished, click the button « OK » to save the settings.
Step 3. Convert and Download Amazon Music
Also notice the output path at the bottom of the central screen of Amazon Music Converter. You can click the three-dot icon next to the output path to select the output folder, where the music files will be saved after conversion. Click on the button "Convert" and the songs will be downloaded at a speed of 5x . After a few moments, the conversion should be completed and you will find that all files are safe in the output folder.
Conclusion
You should now have the Amazon Music app back on track without having to pay for an expensive therapy session. Or if Amazon Music still doesn't work, use Amazon Music Converter can be the best alternative to stream Amazon Music without limits. Try your luck !