Spotify has made it easy for us to access any track and playlist through web browsers like Chrome, Safari, Firefox and more without installing any additional software. While it gives us more convenience to enjoy music online, Spotify web player meanwhile throws us many unexpected problems such as Spotify web player black screen and more. We can find many reports about 'Spotify web player not working' issue in Spotify community below:
« Spotify web player won't play anything in Chrome. When I click the Play button, nothing happens. Can anyone help? »
« I can't access Spotify through my web browser. It keeps saying 'protected content is not allowed in Chrome settings. But it is. Why isn't Spotify web player playing? Any solution to fix Spotify web player not playing? »
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If your Spotify web player suddenly stopped working, you are suggested to try these solutions below that will help you fix the error and make the Spotify web player work smoothly again.
Part 1. How to enable Spotify Web Player
Spotify web player is an online streaming service that allows users to access the entire Spotify catalog and enjoy the same features offered by the Spotify desktop application through web browsers, such as Chrome, Firefox, Edge, etc. With Spotify web player, you can create playlists, save radio stations, albums and artists, search for tracks, etc.
Easy Guide to Enable Spotify Web Player
If this is your first time using the Spotify web player, you will need to enable the service in your browser manually. Otherwise, you may receive an error message like “Playback of protected content is not enabled” when you try to use the web player. And you will find that Spotify web player stops playing. Here we will take Google Chrome as an example to show you how to enable it.
Step 1. Open Chrome on your device. Then visit: chrome://settings/content .
Step 2. In Content protected, enable the option « Allow the site to play protected content « .
Step 3. Go to https://open.spotify.com to access the Spotify web player. Then sign in to your Spotify account as needed.
You should now be able to browse and listen to any Spotify tracks and playlists through the web player as expected.
Part 2. Spotify Web Player can't load properly? Try these solutions!
As mentioned above, it may still not load Spotify even after enabling the web player. However, that could be caused by different reasons. Typically, it could be an internet connection error, incorrect browser caches, browser incompatibility, or others. If your Spotify web player is not working, just try these proven ways to fix it.
Sometimes an outdated browser could prevent you from using the Spotify online player. Since Spotify receives regular updates, it is also necessary to update your web browser. So if your Spotify web player stops working, the first thing you should do is check your browser and update it to the latest version. “N” versions of Windows 10 do not come with the media playback functionality needed for the Spotify web player. To fix Spotify web player not working on Windows 10 N, you can download and install Media Feature Pack. Then restart your browser and try using Spotify web player again.
Check Internet Connection and FireWall
If you cannot connect to Spotify or the Spotify web player login is not working, you should check if there is any problem regarding your internet connection. To clarify, try visiting other websites from the browser. If it fails, you are suggested to restart the wireless modem or router and then update Spotify.
But if the Spotify web player is the only site you can't access, then it could be blocked by your firewall settings. In this case, just disable the firewall on your computer and see if the Spotify web player could work again.
As you browse the Internet, the browser will automatically record your trail by generating cookies, so you can easily access the same website when you visit again. However, cookies also cause problems. If you find there is something wrong with Spotify when using the web player, you can also delete browser cookies/caches to try.
The other suggestion that you could try to fix Spotify browser not working is to switch to a different browser that supports Spotify.
Sign out everywhere
Another way to fix Spotify web player not working is to log out of your Spotify account everywhere. Make sure you sign out of all devices where you use the same Spotify account. Go to Spotify and you can find the Account Overview tab under the profile. Use it to sign out of your account.
Change location
Have you traveled to another country or region recently? Then changing the location can help solve Spotify web player not playing.
1. Go to https://www.spotify.com/ch-fr/. Replace "ch-fr" with your current country or region and log in to your account.
2. Then go to your profile settings page and change the country to the current one.
Use Spotify Web Player in the protected window
Sometimes an extension or feature in your browser can interfere with the Spotify web player and cause the Spotify online web player not working issue. If so, you can open the Spotify web player in a private window. This will open a window without cache and extension. In Chrome, launch it and tap the three dots button. Choose the New Incognito Window button. In Microsoft Edge, launch it and tap the three dots button. Choose the New InPrivate Window button.
Use the Spotify desktop
If these solutions don't help, why not download Spotify desktop to listen to Spotify songs? If you don't want to download the desktop, you can try the workaround in the next part.
Part 3. The Ultimate Solution to Fix Spotify Web Player Not Working
As it is difficult to identify what actually causes the Spotify web player loading error, the problem may still exist and remains unresolved after trying all those suggestions. But do not worry. In fact, there is a definitive way that can allow you to play Spotify songs with any web player effortlessly, when you find that Spotify is not playing web player.
You should know that Spotify protects your online streams. Therefore, only paid users can download the songs offline. However, those downloaded songs are not downloaded at all. In short, the songs are still saved on the Spotify server. You only rent, you don't buy the music from Spotify. That's why we can only listen to Spotify music through its desktop app or web player. But what if we find a way to download those Spotify songs to the local drive? Once this is done, we can play Spotify music with any other player on the web.
It's true. The only tool you will need is called Spotify Music Converter , which can rip and download Spotify songs/albums/playlists by converting OGG Vorbis protected format to MP3, AAC, WAV, FLAC and other common ones. Works with premium and free Spotify accounts. That is, it allows you to listen to Spotify offline even without premium.
Now just follow the complete guide below to see how to use this smart Spotify downloader to download and play Spotify songs on any media player and device.
Step 1. Drag Spotify Songs/Playlists to Spotify Music Converter
Open Spotify Music Converter. Then the Spotify app will load simultaneously. After that, log in to your Spotify account and drag any playlist or track from the Spotify store to the Spotify Music Converter window to download it.
Step 2. Set output profile
Go to option preferences in the top menu of Spotify Music Converter after loading Spotify songs. Here you can select the output format, such as MP3, AAC, WAV, FLAC, M4A and M4B. You can also change other parameters like audio codec, bit rate, etc. If you wish.
Step 3. Download Spotify Music offline for any player
Now return to the main interface of Spotify Music Converter , then click the button convert to start ripping and downloading songs from Spotify. Once the process is complete, tap the “history” icon to locate the downloaded tracks or playlists. Then you can freely share and play those songs offline on a web player other than Spotify without any problem.
